Program – Tab Style

The 3-hour “CHIA & CAHTA Workshop” is a comprehensive introduction to the two most popular analytics-related certifications offered by hotel and tourism schools in partnership with the STR SHARE Center. ... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Neha Singh, California State Polytechnic University Pomona #33                  Mobile Games and Service Empathy: An Application of Construal Level Theory. Yunxuan Zhang (William F. Harrah... Read More

CONSUMER BEHAVIOR, HOSPITALITY   #2                    Secrets of more likes: Exploring the relationship between online reviews attributes on the received recognition under the wine tourism perspective. Jie Zheng (Iowa State University),... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Alei Fan, Purdue University #46                  Consumers’ Experience of Service Technology in Hospitality and Tourism: A Meta-Analysis. Chang Ma (Purdue University) and Alei Fan (Purdue... Read More

CONSUMER BEHAVIOR, HOSPITALITY   #47                  Who are Generation Z listening to? Online influencers or Peers. Chang Ma (Purdue University), Enxi Cui (Purdue University) and Alei Fan (Purdue University)   #55                 ... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Fang Meng, University of South Carolina #90                  Thermal Comfort in Hotels: The Perspective of Conference Attendees. Mansha Pi (Purdue University), Wenjie Liao (Purdue University),... Read More

A session with hospitality and tourism journal editors – “Meet the Editors: Tips for Successful Journal Publishing” Moderator: Wan Yang, Ph.D. Associate Professor, Cal Poly Pomona Associate Editor of International... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Xi Leung, University of North Texas #69                  The impact of shape cues on solo dining. Lavi Peng (The Pennsylvania State University), Anqi Luo (The... Read More

CONSUMER BEHAVIOR, HOSPITALITY   #148                Let fans build their own plates: Reducing food waste in sporting events. Seonwoo Ko (Oklahoma State University), Chen-Wei Tao (Oklahoma State University) and Jinyoung Im... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Sungsik Yoon, California State Polytechnic University Pomona #132                Co-creating Hospitality Experiences: The Roles of Guest Attachment Styles. Emmanuella Owens (Auburn University), Jaewon Choi (Delaware... Read More

CONSUMER BEHAVIOR, HOSPITALITY   #232                Exploring the effect of flow experience on the continuance intention toward Virtual Reality (VR) concert. Sherrie Tennessee (UNLV College of Hospitality), Hyelin Kim (UNLV College... Read More

CONSUMER BEHAVIOR, HOSPITALITY (Malibu) Moderator: Dr. Minwoo Lee, University of Houston #158                “No Time for Technology”: How Older Adults’ Future Time Perspectives Affect Technology Coping. Hyekyung Park (Conrad N. Hilton... Read More